I’m just back from the States, having spent a week visiting family and friends on the west coast. In addition to the challenge of dealing with 8-hour jet lag, now that I’m back in Europe I find myself reflecting on trans-Atlantic cultural differences. This has...
Last week my father had a birthday, and it’s got me thinking about celebrations. We celebrate things that represent progress, like the calendar reaching another milestone; though in my father’s case he says he would prefer not to be reminded of the number of...
One of our biggest fans complained a few weeks back. After years of positive feedback about these blogs, he took the time to let us know that he was not satisfied with one of them as he did not feel it was specific enough about what he should actually do as a result...
When I was a kid, I lived on my bicycle. Not literally of course, as that would have made bathing and sleeping impractical, but hardly a day went by when I wasn’t in the saddle at some point. Now there weren’t many hills where I grew up, but the highest one was famous...
Who decides when things arrive in your email inbox? Most of us think this is a given. Things arrive shortly after the sender clicks ‘send’, right? That implies that the email senders in your life are in control. Your job is simply to be ready to respond....
